bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 8737369287
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To access the app, enter your registered mobile number and verify the OTP sent to you, which will log you in. This eliminates the need for a password or email login. You can now easily log in using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still can't receive the OTP, try waiting and then clicking "send OTP" again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. After updating, you can log in and start playing the app with the new changes. This should allow you to access the app without any problems.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed from earnings earned through gaming activities, not from bonus rewards. This means you can't withdraw bonus money, only your earned gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are relatively quick, taking 30 minutes to 3 hours to process, but they are stable. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay is an exception, as the app's overall processing time is generally fast.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn, while any winnings from playing games with the bonus can be withdrawn. Bonus funds are non-withdrawable, whereas any wins from them are withdrawable. You can withdraw winnings from bonus-funded games, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find that the withdrawal request will be added to your wallet account within 24 hours. If this doesn't happen, contact their care centre for assistance.
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